Shipping policy
Shipping Policy - That Part Affirmations (2023)
1. Order Processing: At That Part Affirmations, we aim to process and ship your orders promptly. Orders placed on business days (Monday to Friday, excluding holidays) will typically be processed within 24-48 hours from the time of purchase. Orders placed on weekends or holidays will be processed on the following business day.
2. Shipping Methods: We offer a range of shipping options to cater to your needs. During the checkout process, you will have the flexibility to choose your preferred shipping method. Our available options may include standard shipping, express shipping, and expedited shipping. Shipping times and costs will vary based on your chosen method and delivery location.
3. Shipping Rates: Shipping costs are determined based on the total weight of the items in your order and the shipping method you select. The exact shipping charges will be displayed during the checkout process before you finalize your purchase. For international orders, additional fees such as customs duties and taxes may apply, and these will be the responsibility of the recipient.
4. Estimated Delivery Times: The estimated delivery time will depend on your location and the shipping method chosen. While we make every effort to deliver your order within the estimated timeframe, unforeseen circumstances like extreme weather conditions or carrier delays may impact delivery times. For real-time updates on your package's status, refer to the tracking information provided by the shipping carrier.
5. Order Tracking: Once your order is shipped, we will provide you with a tracking number and a link to track your package's journey. You can use this information to monitor your shipment's progress and estimate its delivery date.
6. International Shipping: We proudly offer international shipping to select countries. Please be aware that international orders may be subject to additional customs, duties, and taxes imposed by the destination country. Any applicable fees are the responsibility of the recipient. For a smooth international shipping experience, we recommend contacting your local customs office for more information before placing an order.
7. Undeliverable Packages: In the event that a package is deemed undeliverable due to an incorrect shipping address or other reasons, we will reach out to you to arrange for a re-delivery or to update your shipping details. Additional shipping charges may apply for re-delivery.
8. Lost or Damaged Packages: While we take great care in packaging and handling your order, accidents can happen during transit. If your package arrives damaged or fails to reach you within a reasonable time frame, please contact our dedicated customer support team. We will work diligently with the shipping carrier to address the issue promptly.
9. Returns and Refunds: For information about our returns and refunds policy, please refer to our dedicated Returns Policy page on our website.
10. Customer Support: Should you have any questions or concerns about your order, shipping, or any other inquiries, our friendly customer support team is always available to assist you. Don't hesitate to reach out to us through the contact information provided on our website.
By making a purchase with That Part Affirmations, you acknowledge and agree to adhere to the terms and conditions outlined in this shipping policy. We reserve the right to modify this policy at any time without prior notice, with any changes becoming effective immediately. Thank you for choosing That Part Affirmations, and we look forward to providing you with an exceptional shipping experience for our empowering clothing brand!